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Mystery shoppers are screened and selected from localities in which shopping will take place so that their expectations will be similar to those of local customers. A biosketch for each shopper selected is developed outlining detailed background information, helping ensure that all parameters set by the client, such as age and education, are met. Along with the biosketch, a screening questionnaire to evaluate shopper habits and any pre-conceived tendencies is required, allowing us to better select qualified shoppers. Informa Research Services then provides comprehensive training materials to shoppers, outlining detailed procedures and guidelines for each phase of the interviewing process. Performance rating questions have detailed examples and operational definitions, so all shoppers are using the same definitions. Visit: Informa Research Services

Infotel seeks responsible, enthusiastic individuals interested in becoming mystery shoppers. As a mystery shopper, you will play a critical role in improving the level of customer service offered by businesses. Improved customer service begins with you, the shopper. Infotel works with a diverse client base, which guarantees our shoppers a fun and exciting work schedule. A shopper could visit a restaurant, receive a flower arrangement and a car wash all in the same week! Visit: INFOTEL

Address lending, Physical Mystery Shoppers and Telephone Shopping. Look under ‘Recruitment’. Visit: Insight Market Research

Insight Retail Consulting (IRC) provides a professional consulting service to the retail, leisure and hospitality sectors tailoring their services to suit individual needs. Areas of expertise include retail and leisure property acquisitions, property management, shop fitting and store design, franchising & joint venture, mystery shopping programmes, market & consumer research and international expansion. Visit: Insight Retail Consulting

Our Mystery Shoppers are not marketing consultants or research & development advisors. We do not ask our shoppers for suggestions or solutions. Their job is simply to enlighten clients of their typical dining/shopping experience. Visit: Instant Reply, Inc.

Insula Research is a market research company specializing in mystery shops, audits, and custom research studies such as the QSR Drive-Thru Time Study. Visit: Insula Research

Integrity Auditing Services enjoys a solid relationship with an interesting cross section of clients for one main reason – we have a team of motivated and focused shoppers such as you working for us. We have proven that we can make a decided difference in the way customers get treated. Visit: Integrity Auditing Services

Researchers are paid as independent contractors. They pay each researcher a per-store rate that covers driving and research time and mileage. The number of assignments researchers complete varies by market. It can range from one study per year to several. They conduct research in larger cities such as New York and Chicago approximately six times per year, while they might only conduct one study per year in a city like Oklahoma City or Grand Rapids. Typically, a researcher is responsible for covering 25 to 30 restaurants and has adequate time to conduct these visits. Visit: Intellaprice (U.S.)

(Check the Field Vacancies page): The IMS Field Team is made up of self-employed people who complete the field marketing activities on behalf of IMS clients. Many of our Field Team members will use field marketing as their main source of income, however a small percentage of members will use field marketing just as a flexible way to earn extra income in addition to their other full or part time commitments. Visit: Intelligent Marketing Solutions

We work hard to create an atmosphere for our shoppers that motivates them to do outstanding work on behalf of our clients. We achieve this by always dealing with you in friendly but professional terms, making our programs as efficient as possible for you to complete your work, paying you fairly and quickly following completion of an assignment, and providing you with constructive feedback on your work with us. Visit: IntelliShop

They are a market research company offering mystery shopping to retailers and manufactures. Founded in 1996, this worldwide field force of over 100,000 service checkers enables them to serve any location in a short period of time. This provides clients with the benefit of timely information for all of the locations they serve. Visit: International Service Check

We are currently looking for Incognito Assessors who are based in the UK and have good Excel & keyboard skills, excellent written English and good attention to detail. Visit: ITS Incognito

JMR provides market research through Mystery Shopping for any retail or service oriented business. We service hundreds of clients and perform numerous mystery shops across the continental United States. If you have ever received poor customer service, then you know there is demand for our service and your Mystery Shopping skills. Visit: J. M. Ridgway Co., Inc.

J.C. & Associates LLC began business in 1999, with its mission to help businesses achieve and maintain the highest levels of Customer Service and Quality. Since our beginning, we understood that there was a desperate need for quality Customer Service Evaluating and Consulting in the retail service industry. Therefore, our vision at J.C. & Associates LLC is to set the first “Standard” throughout the retail service industry in providing expert Customer Service Evaluating and Reporting in the form of “Mystery Shopping Reports”. Visit: JC & Associates LLC

We work hard to maintain our client’s trust by being reliable and honest. Our clients often comment that service we provide them exceeds their expectations and that our prices are very reasonable. To earn this kind of client trust and loyalty we are determined to provide the best service at the most reasonable price. We guarantee complete satisfaction. Visit: J. E. Lowery Professional Services Corporation

Have you ever wanted to enjoy your work as much as you enjoy shopping? Being a mystery shopper unites the best of both worlds. Exciting and rewarding, mystery shopping serves the very important function of gathering the information necessary to keep America’s businesses growing strong. By becoming a Jancyn shopper you will be joining an elite group that is the eyes and ears of the business community. Visit: Jancyn

Jireh Scheduling and Research is not just another mystery shopping company or consumer research firm. Our goal is to provide customized marketing for evaluating customer relations. Visit: Jireh Scheduling and Research

JKS is a consumer market research company focusing on mystery shopping, focus groups and surveys. JKS Inc. concentrates solely on consumer market research and serves clients throughout the United States and Canada. Visit: JKS Inc.

The most important criteria is that you must be over 18 years of age, have a customer service background, whether that be in the licensed trade, shop floor, face to face or telephone, together with internet access and a reasonable level of computer literacy. They are looking for people who can accurately report on the service experience they receive, with empathy to front line staff and managers. Visit: JKS Mystery Shopping

Kaiz Hospitality Services is a member of The Mystery Shopping Providers Association and only works with shoppers who comply with Shopper’s Code of Professional Standards. They are looking for individuals who would like to make a difference by sharing their experiences as customers. This company uses a proprietary system Third EYE to evaluate customer experiences. Visit: Kaiz Hospitality

Data collection services include Field Interviewing; In-Store Audits; Mystery Shopping; In-Store Monitoring; Product Purchasing and Retrieval. Visit: Karla Kava Inc. (KKI)

We are always looking for good people to contract mystery shopping duties. For US and Canadian Applicants. Visit: Ken-Rich Retail Group

Kern Scheduling Services is dedicated to improving service and promoting excellence in the mystery shopping industry. A fundamental aim of our business is to ensure that the highest standards and ethics are maintained. Visit: Kern Scheduling Services

Working at Kinesis provides an opportunity to do great work in an industry that is exploring new boundaries every day. Our Customer Experience Management solution is allowing our customers to interact with their customers in creative ways and build relationships that are mutually beneficial. Visit: Kinesis

In becoming a mystery shopper you will participate in different service quality evaluation missions. According to your preferences, you will evaluate different activity sectors. Everything will be done in confidence, approximately once a month and you will get paid to do it! An example? Go to a restaurant. Evaluate the service following simple and precise guidelines. Connect yourself and input your results online. It’s that simple! Visit: Lanla