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i-SPY (U.S.)

i-SPY has worked with the preeminent restaurant group in the Philadelphia region, Four and Five-star Mobil-rated restaurants, Five-Diamond Hotels, as well as successful family-themed restaurants and one of the leading food producers/manufacturers in the United States. Visit: i-SPY

ICC Decision Services (U.S. & Canada)

ICC/Decision Services is more than another mystery shopping company. Our programs have been used in all segments of the retail and restaurant industries as a means of implementing change, reinforcing corporate culture, and motivating employees through the recognition of excellence. We are proud of being active participants in our partner’s success. Visit: ICC Decision Services

ICU Associates, Inc.

As a mystery shopper, you will be an Independent Contractor of ICU Associates, Inc. In most cases, almost anyone can be a mystery shopper. Shoppers are matched with assignments based on the content of the shopper’s application and the client’s typical customer profile. Mystery shoppers are trained to evaluate businesses based on specific performance criteria. The level of training mystery shoppers receive is dependent upon each individual client’s main objectives. Shopping opportunities are available in all states of USA, Puerto Rico and Canada. Visit: ICU Associates, Inc.

Image Checkers

A mystery shopper is the first defense in maintaining high levels of customer service. As a mystery shopper you will not only earn money, but you will have the opportunity to help business owners in expanding their customer base by providing the type of customer service which not only wins back customers but brings more. Visit: Image Checkers


Both secret shopping and website shopping services are provided. The shopper enacts the role of a real-life customer and conducts evaluations on a store and its associates based on the criteria to be measured. Visit: Imaginus

imedgexperts, inc.

imedgexperts, inc. is looking for Experienced Shoppers to perform Mystery Shop Reports at a variety of businesses across the United States. If you are dependable, can follow directions and have good writing skills, you are encouraged to apply with our company. Visit: imedgexperts, inc.


If you are interested in getting paid to shop at various locations and completing evaluations about the service you have received, we welcome you to register as a mystery shopper immediately, as imyst is always looking for qualified mystery shoppers throughout the United States to perform evaluations for our clients. Visit: IMYST

In-Touch Survey Systems (Canada)

In-Touch Survey Systems offers full service mystery shop programs in Canada in both English and French. With thousands of experienced shoppers available in every province and a rigorous recruitment and on-line training and testing program, In-Touch can accommodate programs of any size and complexity with limited lead times. Visit: In-Touch Survey Systems

Informa Research Services

Mystery shoppers are screened and selected from localities in which shopping will take place so that their expectations will be similar to those of local customers. A biosketch for each shopper selected is developed outlining detailed background information, helping ensure that all parameters set by the client, such as age and education, are met. Along with the biosketch, a screening questionnaire to evaluate shopper habits and any pre-conceived tendencies is required, allowing us to better select qualified shoppers. Informa Research Services then provides comprehensive training materials to shoppers, outlining detailed procedures and guidelines for each phase of the interviewing process. Performance rating questions have detailed examples and operational definitions, so all shoppers are using the same definitions. Visit: Informa Research Services

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Infotel seeks responsible, enthusiastic individuals interested in becoming mystery shoppers. As a mystery shopper, you will play a critical role in improving the level of customer service offered by businesses. Improved customer service begins with you, the shopper. Infotel works with a diverse client base, which guarantees our shoppers a fun and exciting work schedule. A shopper could visit a restaurant, receive a flower arrangement and a car wash all in the same week! Visit: INFOTEL

Insight Market Research (U.K./Europe)

Address lending, Physical Mystery Shoppers and Telephone Shopping. Look under ‘Recruitment’. Visit: Insight Market Research

Insight Retail Consulting (U.K.)

Insight Retail Consulting (IRC) provides a professional consulting service to the retail, leisure and hospitality sectors tailoring their services to suit individual needs. Areas of expertise include retail and leisure property acquisitions, property management, shop fitting and store design, franchising & joint venture, mystery shopping programmes, market & consumer research and international expansion. Visit: Insight Retail Consulting

Instant Reply, Inc.

Our Mystery Shoppers are not marketing consultants or research & development advisors. We do not ask our shoppers for suggestions or solutions. Their job is simply to enlighten clients of their typical dining/shopping experience. Visit: Instant Reply, Inc.

Insula Research

Insula Research is a market research company specializing in mystery shops, audits, and custom research studies such as the QSR Drive-Thru Time Study. Visit: Insula Research

Intelligent Marketing Solutions (IMS) – U.K.

(Check the Field Vacancies page): The IMS Field Team is made up of self-employed people who complete the field marketing activities on behalf of IMS clients. Many of our Field Team members will use field marketing as their main source of income, however a small percentage of members will use field marketing just as a flexible way to earn extra income in addition to their other full or part time commitments. Visit: Intelligent Marketing Solutions


We work hard to create an atmosphere for our shoppers that motivates them to do outstanding work on behalf of our clients. We achieve this by always dealing with you in friendly but professional terms, making our programs as efficient as possible for you to complete your work, paying you fairly and quickly following completion of an assignment, and providing you with constructive feedback on your work with us. Visit: IntelliShop

International Service Check

They are a market research company offering mystery shopping to retailers and manufactures. Founded in 1996, this worldwide field force of over 100,000 service checkers enables them to serve any location in a short period of time. This provides clients with the benefit of timely information for all of the locations they serve. Visit: International Service Check

ITS Incognito

We are currently looking for Incognito Assessors who are based in the UK and have good Excel & keyboard skills, excellent written English and good attention to detail. Visit: ITS Incognito

J. M. Ridgway Co., Inc.

JMR provides market research through Mystery Shopping for any retail or service oriented business. We service hundreds of clients and perform numerous mystery shops across the continental United States. If you have ever received poor customer service, then you know there is demand for our service and your Mystery Shopping skills. Visit: J. M. Ridgway Co., Inc.

J.C. & Associates LLC

J.C. & Associates LLC began business in 1999, with its mission to help businesses achieve and maintain the highest levels of Customer Service and Quality. Since our beginning, we understood that there was a desperate need for quality Customer Service Evaluating and Consulting in the retail service industry. Therefore, our vision at J.C. & Associates LLC is to set the first “Standard” throughout the retail service industry in providing expert Customer Service Evaluating and Reporting in the form of “Mystery Shopping Reports”. Visit: JC & Associates LLC


Have you ever wanted to enjoy your work as much as you enjoy shopping? Being a mystery shopper unites the best of both worlds. Exciting and rewarding, mystery shopping serves the very important function of gathering the information necessary to keep America’s businesses growing strong. By becoming a Jancyn shopper you will be joining an elite group that is the eyes and ears of the business community. Visit: Jancyn

Jireh Scheduling and Research

Jireh Scheduling and Research is not just another mystery shopping company or consumer research firm. Our goal is to provide customized marketing for evaluating customer relations. Visit: Jireh Scheduling and Research

JKS Inc.

JKS is a consumer market research company focusing on mystery shopping, focus groups and surveys. JKS Inc. concentrates solely on consumer market research and serves clients throughout the United States and Canada. Visit: JKS Inc.

JKS Mystery Shopping (U.K.)

The most important criteria is that you must be over 18 years of age, have a customer service background, whether that be in the licensed trade, shop floor, face to face or telephone, together with internet access and a reasonable level of computer literacy. They are looking for people who can accurately report on the service experience they receive, with empathy to front line staff and managers. Visit: JKS Mystery Shopping

Kaiz Hospitality (India)

Kaiz Hospitality Services is a member of The Mystery Shopping Providers Association and only works with shoppers who comply with Shopper’s Code of Professional Standards. They are looking for individuals who would like to make a difference by sharing their experiences as customers. This company uses a proprietary system Third EYE to evaluate customer experiences. Visit: Kaiz Hospitality

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